Frequently Asked Questions (FAQ)
Preorder shipping dates vary by product and are listed on each product page. We do our best to ship as soon as the product is released and received at our warehouse. You'll receive a tracking number via email as soon as your order ships.
You can cancel or modify a preorder at any time before it ships. Just reach out to us and we'll take care of it for you — no hassle.
Yes, payment is collected at the time of purchase for all preorders. This helps us reserve your allocation and guarantee your spot before products sell out.
Absolutely. We only source products from authorized distributors and trusted suppliers. Every sealed product we sell is 100% authentic and factory sealed.
Factory sealed means the product has never been opened and is in its original, untouched packaging straight from the manufacturer. This ensures you're getting a fresh, unaltered product.
Not yet — but it's coming! We're focused on sealed products and preorders right now, with singles on the roadmap. Sign up for our email list to be the first to know when singles drop.
We take packaging seriously. All orders are packed securely with protective materials to ensure your cards arrive in perfect condition. Sealed products are bubble-wrapped and box-packed for maximum protection.
We offer competitive shipping rates at checkout. Free shipping thresholds may apply — check your cart for current offers and promotions.
We currently ship domestically within the United States. International shipping is something we're exploring — stay tuned for updates!
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay for a fast and secure checkout experience.
Yes, completely. Our store is powered by Shopify, which uses industry-leading encryption and security standards. We never store your payment details.
Sign up for our email list at checkout or on our homepage to get first access to new products, preorder announcements, and exclusive deals.
We're building something exciting for our community — a membership program with early preorder access and member-exclusive discounts is in the works. Stay tuned!
You can reach us through the Contact page on our website. We're a small, passionate team and we aim to respond to all inquiries within 1 business day.